Have you even tried to sell goods and have found yourself being rebuffed all the day? Have you ever tried to address a gathering and found yourself stammering or feeling dry throated? Have you ever gone to an interview and found that that your palms are sweating because of nervousness? What about the time that you were trying to show off products of a company but found the doors being slammed by each and everyone you approached? The amazing thing was that your colleague was able to show off those same products to the same group of persons the next day.
35. For each project you have on the go (and a project could be anything – work and domestic – produce a project summary top sheet. This top sheet will keep a running record of the last action taken and what you have to do next. This is great for people picking up where you left off and for you to transfer items to your “to do” list.
Be sensitive to the needs and demands of your audience. Avoid making your teleseminars all about your or all about your products and services. Remember, your main goal here is to impress your attendees so you can increase your conversion rate. Pay particular attention when they ask questions and strive to offer them with all the information that they are looking for.
Constantly improve on your craft. Never rest on your laurels even if you feel that you are way better compare to your competitors. Keep in mind that if you want to stay longer in this field, you must know how to stay on top of your game. presentation skill classes and your communication skills. Also, further your knowledge on your chosen niche by working closely with other people who are also considered experts in your niche and by constantly doing your research.
Posture and body orientation – I always stand up straight and look directly at the audience. Standing straight and looking directly at the audience indicates confidence. I use posture to make points though. If I am speaking about confidence and want to give an example of an unconfident person, I slump my shoulders and look at the floor. Spend most of your time oriented toward the audience. If you’re using slides, speak to the audience, not the slide. It’s OK to look at a slide — especially if you want to draw the audience’s attention to it, but always turn back to the audience after a few seconds.
Build a good reputation online. If you want online users to do business with you, you must have a great online reputation. Aside from establishing yourself as someone knowledgeable on your chosen niche, it would also help if you strive to keep your current customers happy. When you do, these people will surely talk highly about your products and services to other people.
Take a creative and disciplined approach to build your business communication skills. Once you learn the step-by-step approach, you won’t have to reinvent the wheel each time you give a speech, talk or briefing. You’ll know exactly what steps to take, how much time to allow, and how to present concisely and persuasively.