As a medical professional, you want to make sure you have all of your calls answered. There is no such thing as letting the phone stop ringing. It is the staff’s responsibility to make sure that each call is answered no matter what. If you don’t want to hire a receptionist, you may consider getting a call answering service that will answer all your calls on a specific ring. You can tell them to answer after one, two or three rings. This helps you make sure that all calls are answered appropriately and in the order received.
Call answering services don’t just take your business calls. The call center agents taking those calls know how to receive and process them. A business call is not like a courtesy or social call! Here you have to get trained people to receive the calls. The caller may have a request, a query or is in need of information. There is a procedure in which these can be met.
I have a friend who used to have a dog, and she carried some of her business cards when she was out walking with it. She said dog walking was quite a sociable activity, with owners chatting to each other and she said she usually handed out one to two cards.
You can easily ensure this is possible by providing him/her with the correct training. If you must use a Call answering service London, do so only as a last resort. Research has shown that if an enquirer is calling after reading your offer from a medium where there are similar offerings to your own like in classified listings, they will simply move on to the next ad if they get an answering machine when they call you. This is because most people are impulsive by nature – if they want to use a typing service then they want all the information like rates, time frame, etc. now!
Because a few scum-bags have ripped off some banks, and run off with the money, your local friendly banker may not be too “friendly” when you tell him you want a merchants account. It has become increasingly more difficult for mail order sellers to secure a merchants account, and if you only sell by mail, but also do consider setting you up for Visa and Mastercard processing. That happens to be reality…but always remember WHERE THERE IS A WILL THERE MUST BE A WAY! In this special valuable report I’m going to cover some of the best way to obtain your merchant’s status.
I’ve said before that growing your business takes time and is nothing to rush into. Hiring employees means taxes and benefits must be paid, more management is needed, as well as other business “headaches”. In order to keep up with the fast pace of running your own business and not burn yourself out from working too many hours, it may be helpful to take up writing. Not writing as in short stories, but writing out your weekly goals. And not using modern technology but with good old-fashioned pencil and paper.
Don’t be afraid to use branding, images and quirky copywriting to set your Contact Us page alight. Make it an extension of the rest of your website which reflects your brand and not an unloved dusty area!